Community Guidelines

1. Respect other people

• No harassment, bullying, stalking, threats, intimidation, hate, or unwanted repeated contact.
• No sexually explicit content, sexual solicitation, exploitation, or content that sexualizes a minor.
• Do not encourage violence, self-harm, dangerous conduct, or illegal activity.
• Disagreement and ordinary paintball trash talk are allowed; targeted abuse is not.

2. Protect privacy and identity

• Do not publish private addresses, phone numbers, financial information, identification documents, or private messages without permission.
• Do not impersonate another player, team, field, retailer, or Anno representative.
• Never ask another member for a password, verification code, or sensitive account information.

3. Keep ANNO Talk and messages useful

• No spam, phishing, malware, automated posting, engagement manipulation, or repetitive promotion.
• Post content you have the right to share and use accurate titles, categories, and images.
• Team spaces and direct messages follow the same rules as public posts.

4. Exchange safely and honestly

• List only gear you own or are authorized to sell, using current photos and an honest description of condition, defects, included parts, and price.
• No stolen, counterfeit, recalled, unlawfully possessed, or deliberately misrepresented items.
• No scams, payment manipulation, fake shipping information, review manipulation, or pressure to ignore obvious warning signs.
• Anno does not hold funds or guarantee transactions. Use protected payment methods, retain records, and use safe public locations for meetups.
• Minors may not arrange a transaction without direct parent or guardian involvement.

5. Report, block, and emergencies

Use the Report action on a post, reply, listing, image, profile, or message. The report preserves the relevant content for review. Use Block to immediately hide that person's content and prevent messaging between the accounts.

For moderation help, appeals, or a safety concern that cannot be reported in the app, contact Anno Support. Include your Anno ID, the other account or content involved, and any useful context. Do not submit passwords, government IDs, or payment credentials.

If someone may be in immediate danger, contact local emergency services. Anno support is not an emergency service.

6. Enforcement

Depending on severity and history, Anno may remove content, close a listing, limit messaging, issue a warning, restrict features, suspend or terminate an account, preserve relevant records, or contact appropriate authorities. Severe conduct may result in immediate action.

We aim to review urgent safety reports promptly and other reports within two business days, but complex investigations may take longer. You may request review of an enforcement decision through the moderation contact above.

These Guidelines explain the community rules in plain language and supplement the Terms of Use.